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How to access the Portal

To use the Spectra Assure Portal, you're going to need an account.

When you have a user account on the Portal, you can access the Portal with either of the two authentication methods:

  • Local login - enabled by default

  • SSO (single sign-on service) - has to be enabled by your Organization Administrator

Only one of those methods can be active at once.

Your user account is created differently depending on the login method your organization uses.

How to use local login​

To get a local user account, an existing user (Organization Administrator) has to invite you to the Portal instance set up for your organization. When you receive the invitation link in an email, open it and fill in the required information in the self-registration form. The form will require you to set up your password, which you can then use to log in to the Portal.

Alternatively, you may need to contact ReversingLabs Support to get a Portal account. You can contact them directly from the login page by selecting Create an account. When you receive your credentials in an email from ReversingLabs Support, use them to log in to the Portal.

Access restrictions

You automatically get locked out of your Portal user account when trying to log in with incorrect credentials 10 times in a row. When this happens, try logging in with correct credentials later in the day.

After your user account is created, you can become a member of any group in your organization when an administrator or a group owner adds you to it.

To use the Portal, your user account needs to have an organization role. Depending on the role you're assigned, you can have different permissions. Check out the detailed list of user roles and permissions on the User and group management page.

Local login is enabled by default. When your organization is using local login, you can only view other local user accounts on the Members page.

When your organization is using SSO, the Members page shows only SSO-configured accounts.

How to log in with SSO​

Prerequisites​

To successfully log in to the Portal using SSO, you need to have:

  • SSO enabled and correctly configured for your organization on the Portal.

  • A valid account on the side of your identity provider.

All of this should be set up by your Organization Administrator. The instructions can be found on the SSO configuration page.

The login process​

When your organization is using SSO login, the Portal login page changes to indicate that SSO login is enabled. This means that local login is disabled, and you can only use SSO to access the Portal.

  1. On the "SSO Login" page, use the Log in with SSO button to access your identity provider login page.

  2. On your identity provider login page, enter your credentials for the identity provider account. If your credentials and the SSO configuration are valid, you will be redirected back to the Portal shortly.

When you log in to the Portal, you should immediately have access to all the groups and roles you need since your administrators will have everything set up for you. If that is not the case, contact your Organization Administrator.

Next steps​

  • After you successfully log in with your account - either local or SSO - you can start using the Portal. Access the File Stream page and select Upload File to scan your first package and get the analysis report.